Products & Licensing
What formats do your products come in?+
It varies by product. Templates ship as Canva links, PowerPoint, Google Slides, Word, Pages, InDesign, Excel or Google Sheets. Planners are PDFs optimized for GoodNotes, Notability and Noteshelf. Ebooks are PDF.
Can I use the products for client work?+
Yes. All products include a commercial license that covers your business and paid client projects. You may not resell the source files themselves.
Can I edit colors, fonts and images?+
Absolutely. Everything is fully editable so you can match your brand or your client's brand exactly.
Orders & Downloads
How do I receive my files?+
You'll get a secure download link on the order confirmation page and by email immediately after your purchase is completed.
How long do my download links stay active?+
Your download links stay active in your customer account indefinitely so you can re-download any purchase whenever you need.
What payment methods do you accept?+
We accept all major credit and debit cards, Apple Pay and Google Pay through our secure payment processor.
Support & Custom Work
How do I get help with a product?+
Email support@agourramllc.com with your order number and a description of what you need. We typically respond within one U.S. business day.
Can you customize a template for me?+
Yes. Our team offers paid customization and full custom design services. Visit our Services page or contact us to get started.
Do you offer refunds?+
Because our products are digital and delivered instantly, all sales are generally final. Please review our Refund Policy for full details and exceptions.